Contact us
Lines are open 08:00 to 20:00 Monday to Friday, and 09:00 to 17:00 on Saturday. The emergency line runs all day, every day.
None of these numbers are real
This is a fictional insurer. Every number on this page comes from the ranges Ofcom reserves for drama and training (0808 157 0xxx and 020 7946 0xxx), which are never allocated to a real subscriber. They connect to nobody. There is no telephone service behind this site.
| Reason | Number (not a real number) | Hours |
|---|---|---|
| New claims and claim progress | 0808 157 0100 | Mon to Fri 08:00 to 20:00, Sat 09:00 to 17:00 |
| Emergency home assistance | 0808 157 0111 | All day, every day |
| Travel medical emergencies abroad | +44 20 7946 0100 | All day, every day |
| Complaints | 0808 157 0122 | Mon to Fri 09:00 to 17:00 |
By post
Contoso Insurance
Claims Department
PO Box 4471
Manchester
M1 1AA
Before you call
Have your policy number and the postcode on the policy ready. It turns a five minute call into a two minute one.
Training material
Contoso Insurance is a fictional company. This website was built as training material for a course on the Microsoft agent stack, and every policy, claim, repairer and phone number on it is invented. Nothing here is a real insurance product and none of it is financial advice.